Business / Corporate Communication

About this programme

Develop the professional communication skills needed to communicate clearly, confidently, and effectively in the modern workplace. This practical course covers business writing, professional emails, meetings, presentations, workplace communication, customer communication, and effective use of digital communication channels. This course is designed for: - Business and corporate professionals - Office administrators and support staff - Managers and supervisors - Entrepreneurs and business owners - Customer service representatives - Sales and marketing professionals - Human resource professionals - Project and programme officers - NGO and development-sector staff - Receptionists and front-office personnel - Students and graduates preparing for the workplace - Anyone looking to improve their professional communication skills Key Skills You Will Develop a. Professional email and business writing b. Effective workplace communication c. Business presentations and public speaking d. Meeting participation and communication e. Report and memo writing f. Telephone and customer communication g. Digital and virtual workplace communication h. Interpersonal and team communication i. Handling difficult conversations professionally j. Communication etiquette and professionalism

Entry requirements

• Basic computer or smartphone skills
• Basic reading and writing skills
• Access to a computer, tablet, or smartphone
• Basic internet skills
• No prior professional communication training required